Returns & Exchanges

At Bobby Seamoss, we stand by the quality of our wildcrafted sea moss products and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your order, we are happy to assist you with a return or exchange to ensure your wellness journey remains on track.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Ensure the item is in its original packaging; for safety reasons, sea moss gels must be unopened and returned in their original thermal insulation if applicable.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days of receiving your RMA.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, we will process your refund to your original payment method within 3-5 business days.